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Lunch & Learn: Turning Complaints into Opportunities

Wed, Feb 12

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Neosho Area Chamber of Commerce

It’s important to be prepared for a customer complaint or negative reviews so you can respond with a positive attitude and retain their business. Join us for this information-packed session and learn how to build your brand’s reputation for excellent customer service!

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Lunch & Learn: Turning Complaints into Opportunities
Lunch & Learn: Turning Complaints into Opportunities

Time & Location

Feb 12, 2025, 12:00 PM – 1:00 PM

Neosho Area Chamber of Commerce, 216 W Spring St, Neosho, MO 64850, USA

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SBA Disclaimer: The Missouri SBDC at MSSU is a University of Mo. Extension Partner.  Funded in part through a cooperative agreement with the U.S. Small Business Administration. Programs are extended to the public on a non-discriminatory basis.  Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.  Contact the Missouri SBDC at MSSU at sbdc@mssu.edu or 417-625-3128.

Missouri Southern State University 

Plaster School of Business

Suite 107

3950 Newman Road

Joplin, MO 64801

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© 2025 by the Missouri SBDC at Missouri Southern State University.

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